Privacy statement
Lukotrans B.V. (“Lukotrans”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website https://lukotrans.com
, contact us, or use our logistics and transport services.
1. Who We Are
Lukotrans B.V.
Energiestraat 15
7891GW Klazienaveen
The Netherlands
Phone (NL): +31 591 572 486
Phone (UK): +44 7368 219 608
Email: luko@lukotrans.com
We are registered in The Netherlands and operate internationally as a logistics and transport partner.
2. Data We Collect
We collect and process personal data that you provide directly to us, as well as data collected automatically when you visit our website.
2.1 Information you provide
- Name and contact details (email address, phone number, company name)
- Business correspondence and inquiries
- Billing, shipping and delivery details
- Job applications or CVs submitted through our website or email
2.2 Information collected automatically
- When you visit our website, we may collect:
- IP address, browser type, and device information
- Pages visited, duration of visit, and referring websites
- Cookies and similar technologies (see section 7)
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your inquiries or service requests
- To manage transport, storage, or customs operations
- To issue quotes, invoices, and contractual documents
- To improve our website and user experience
- To comply with legal and regulatory requirements
- To communicate important service updates or policy changes
We will not sell, rent, or trade your data to third parties.
4. Legal Basis for Processing
Lukotrans processes personal data on the following legal grounds:
- Performance of a contract: To deliver requested transport or logistics services
- Legitimate interest: To manage our business, improve services, and prevent fraud
- Legal obligation: To comply with applicable customs, tax, and safety regulations
- Consent: When you voluntarily subscribe to marketing communications
5. Sharing Your Data
We may share data with trusted partners or service providers where necessary for:
- Transport, warehousing, or customs processing
- IT hosting and website maintenance
- Legal, accounting, or compliance purposes
All partners are required to handle your data securely and in compliance with GDPR.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined above:
- Business correspondence and invoices: up to 7 years (per tax law)
- Contact inquiries: up to 12 months
- Job applications: up to 6 months, unless longer consent is given
7. Cookies
Our website uses cookies to improve functionality and analyze traffic.
Cookies may collect non-identifiable information such as browser type and visit duration.
You can disable cookies in your browser settings at any time. For more details, see our Cookie Policy (available on our website).
8. International Data Transfers
As an international logistics provider, your data may be transferred outside the European Economic Area (EEA). When this occurs, we ensure that adequate safeguards are in place — for example, EU Standard Contractual Clauses or equivalent legal protections.
9. Your Rights
Under the GDPR, you have the following rights:
- Access to your personal data
- Correction or deletion of your data
- Restriction or objection to processing
- Data portability
- Withdrawal of consent (where applicable)
To exercise these rights, contact us at luko@lukotrans.com. We may request proof of identity before fulfilling your request.
10. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
11. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Lukotrans B.V.
Energiestraat 15
7891GW Klazienaveen, The Netherlands
Email: luko@lukotrans.com
Phone: +31 591 572 486 / +44 7368 219 608